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Spamfire Manual > Troubleshooting > Spamfire is not causing my email program to retrieve the good messages

Spamfire is not causing my email program to retrieve the good messages

Make sure that you have selected an email program in the Preferences window.

If your email program is not listed, you may be able to create a custom script.

If you have selected the correct script and it is still not working, check this possible solution.