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Troubleshooting / FAQ
Manual > Setting up
Spamfire > Spamfire Preferences
> Extra > Show debug options
in Help menu
Show debug options in Help menu
If you contact tech support about a problem you are having, we may ask
you to turn on Show debug options in Help menu.
After you check this box and re-launch Spamfire, the Help menu
will contain a new submenu, the Debug submenu. The Debug
submenu contains three commands:
- Debug to console. Turn this on to have Spamfire write special
debugging information to a console window. You can copy this information
and email it to tech support to help us solve your problem. How
to use the console.
- Show memory usage. Shows a window full of technical gobbledy-gook
that might possibly make some sense to the geniuses at tech support,
but, then again, might not.
- Send bug report. Opens a matterform.com Web page where you
can submit a bug report or feature request.