All Help topics

Tutorial: Using Spamfire

Setting Up Spamfire

The Mail Window

How Spam Scores work

Improving Accuracy

How to Fight Back

Troubleshooting / FAQ

Site Map


Tech support

Spamfire Web site

Spamfire Manual > Improving Spamfire's Accuracy > Find out why Spamfire accepted a message

Find out why Spamfire accepted a message

To find out why Spamfire is accepting instead of intercepting certain spams, you should first locate the accepted message in the Spamfire Mail Window.

There are three kinds of spam misses:

Make sure you know why Spamfire is accepting spam so you can take the appropriate action.

If Spamfire is intercepting spam messages and giving them high scores but the messages still show up in your email program, please contact Technical Support.