Technical support is closed
Have you looked in the Help Menu?

We know you probably never look in there because what do you expect? Balloon Help? Please. Actually, most Matterform programs have a surprisingly beefy Help menu. Here are some of the things you can do in the Help menu: * Access the complete manual. Our manuals are thorough, well-written (we try), and searchable. * Get context-sensitive help for the very window that’s currently open on your screen. * Show a helpful tip or take a tour. * Find out if you’re using the latest version. Download the latest version. See what’s new in the latest version. * Check your Mac for software known to be incompatible. It’s rare, but it happens sometimes.